Privacy policy

Chartwells Higher Education is the sole owner of the information it gathers on its site. Chartwells Higher Education does not share your information with outside parties for commercial purposes in any way unless you have specifically authorized us to do so. We may make exceptions where required by law or in an attempt to comply with law. Your personal information may be seen by a third party vendor who provides marketing technologies or strategies to us, in accordance with your opt-in or opt-out preferences as outlined below. Further, we employ other companies and individuals to perform functions on our behalf, including hosting our Web servers, analyzing data and providing customer service. These other companies will have access to your personal information as necessary to perform their functions, but they are not authorized by us to share that information with any third party.

Contact Us

We collect information such as first and last name, email address, the nature of your inquiry, and your inquiry. We use this information to provide you with customer support and for the improvement and/or enhancement of our current or future product offerings. Any suggestions or other information you enter through Contact Us are the sole property of Chartwells Higher Education and you retain no rights to them. None of the suggestions, comments, ideas, or other information you provide to us through Contact Us shall be subject to any obligation of confidence on our part, and we shall not be liable for any use or disclosure of any such information. 

Logged Files and Cookies

This site logs IP addresses, web browser information, and click path which helps us ensure the site is available to as many of our visitors as possible. We also use this data to analyze the most common paths of navigation through the site, and what products visitors are looking at. To do this logging, we use a feature on your Internet browser called a "cookie". Cookies are small files that your Web browser places on your computer's hard drive. They are used for a variety of reasons, such as remembering user names and passwords and preferences, tracking click streams, and for load balancing, which can streamline communications between your browser and this Site. Your browser gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the browser's performance and will adversely affect your experience while using our Site.

How to Manage Your Personal Information

During the process of signing up for a free account, you can opt-in (opt-out is the default) to receive special promotions and offers and whether you would like to receive product information related to the products you add to your profile. Once you've signed up for an account you can change your opt-in/opt-out options as well as any personal information at any time by first logging in, then clicking the Edit My Info link. If you forget your login credentials, you may use the Forgot Your Password? form on the login page to have your password emailed to you. Unsubscribing from our account does not delete your personal information from our system. We maintain and archive all personally-identifiable information provided by users.

Security

The security and protection of your personal information is very important to us. Any information you share with us is securely stored with several layers of protection, including firewalls, data encryption, and strict physical access restrictions. This site also uses 128 bit SSL to encrypt your personal information while it's being transmitted to the site. Please note that while we intend to take reasonable and appropriate steps to protect your information, no transmission of data over the Internet is completely secure. Similarly, we cannot completely ensure the privacy of email communications to and from our Site because they are not encrypted and, therefore, not secure.

Changes to This Statement

If we make changes to this statement, including the addition or removal of features of this web site related to the collection or use of your personal information, we will update this page with the date of the latest changes. You will always be able to choose whether you want to share your personal information with us, what personal information you want to share, and how you would prefer we communicate with you, if at all.

Questions

If you have questions or concerns regarding this privacy statement or another aspect of this web site as it pertains to this privacy statement, please email them to privacy@chartwells.co.uk